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How do I set up an account with Seniram? |
| 2 | Do you have a web interface to e-mail? |
| 3 | Will you install SSL certificates? |
| 4 | Would you explain a little more about Basic and Enhanced accounts do not have unique IP addresses and how that works? |
| 5 | Do you provide toll-free phone support? |
| 6 | How long does it take to get an account setup? |
| 7 | Do the web hosting accounts receive static IP address? |
| 8 | Do you host country TLD such as .sg, .tw, .th, etc. |
| 9 | Is your e-mail service have POP3? Alias? forward? AutoRespond? |
| 10 | Do you have server monitoring? |
| 11 | Do you have server backup? |
| 12 | What names are allowed to be registered? |
| 13 | What is your policy on spam? |
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1. How do I set up an account with Seniram? |
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After determining what type of account you would like
either fill out our online signup form or mail,
e-mail, or fax us
your address, phone number, fax numbers, e-mail address, and the
name of your company or organization.
Be sure to also specify which account you
desire and payment options (check or credit card).
You will also need to either register a new domain or
transfer a domain to our nameservers.
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2. Do you have a web interface to e-mail? |
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We do have a web mail interface, not only for
administration, but for checking your mail as well.
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3. Will you install SSL certificates? |
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Yes, we will install your SSL certificate, and
if you don't have a SSL certificate for your site we
can help you get one of your own as well.
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4. Would you explain a little more about Basic and Enhanced accounts don't have unique IP addresses and how that works? |
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New webservers use something called "host headers".
This allow us to use one IP to operate more than one
website. DNS is still done the same way as before but the
webserver sorts out which site to display based on the
information the client browser is looking for.
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5. Do you provide toll-free phone support? |
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Yes! 1.866.Seniram
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6. How long does it take to get an account setup? |
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Accounts and all other requests are setup within 24 hours.
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7. Do the web hosting accounts receive static IP address? |
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A static IP is included in our Business and
Developer accounts. Otherwise it is $10/month.
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8. Do you host country TLD such as .sg, .tw, .th, etc. |
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We can host country TLD's.
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9. Is your e-mail service have POP3? Alias? forward? AutoRespond? |
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Our email service is pop3 and includes the other
features mentioned as well.
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10. Do you have server monitoring? |
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Yes, we monitor our servers 24x7.
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11. Do you have server backup? |
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Yes, we back up the web servers every 48 hours and SQL Server daily.
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12. What names are allowed to be registered? |
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Your 3rd level domain name can be no longer than
16 alphanumeric characters (letters and numbers).
Hyphens ("-") may also be used, but cannot begin or
end your domain name. Spaces and special characters,
such as exclamation points and underscores, are not
permitted.
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13. What is your policy on spam? |
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Spam is considered to be any unsolicited email advertising.
Seniram has a Zero Tolerance Policy toward spam, which means
simply that any Seniram client who sends out unsolicited commercial
email will have their account here terminated per our service
agreement.
A good resource for more information on what is
considered Spam can be found at: http://spam.abuse.net/overview/whatisspam.shtml.
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